Effective date: November 08, 2025
PLOOQ uses trusted third-party service providers ("subprocessors") to deliver its services. We ensure all subprocessors are contractually bound to protect your data in accordance with applicable laws.
| Subprocessor | Service Provided | Location |
|---|---|---|
| Heroku (Salesforce) | Application hosting and compute workloads | EU |
| Amazon Web Services (AWS) | File and data storage (S3, EU region), database hosting | EU |
| Requesty (requesty.ai) | AI routing and provider management | EU/Global |
| OpenAI / Anthropic / Google / AWS (via Requesty) | AI content processing | Global |
| Twilio / WhatsApp API | SMS and WhatsApp messaging | EU/Global |
| SendGrid / Mailgun (or other mail delivery services) | Email delivery | EU/Global |
This list will be updated as subprocessors change. For questions, contact: [email protected]